Credible Human Resources The People Professional’s Toolkit for Influence and Impact

Personal credibility is key to being successful and effective in the workplace. But with only some organisations having Human Resources (HR) representation at the top level, despite its strategic importance, it is often difficult for HR professionals to get their voices heard, to be taken seriously, and to have the influence and impact in the organisation they want and need. In order to have influence and impact, HR professionals must be able to effectively communicate their credibility – the requisite knowledge and skills, expertise and capability. This book will show them how. It is a practical ‘how to’ guide that HR professionals can use to adapt their behaviour and approach to communicate their credibility at the most senior level whilst still remaining professional, authentic and ethical. The book provides an in-depth examination of credibility, what it is, and what it isn’t, explaining its vital importance in achieving influence and impact, using a tried and tested, practical framework, that enables the reader to communicate their credibility in any situation. The book is specifically written for people in HR roles, and has been researched, designed and tailored to address real-life issues and concerns.