Customer Encounters On Twitter ¿ A Study Of Positive Evaluation And Complaint Management On English Av Anna Tereszkiewicz
This book presents a discussion of the properties of customer encounters conducted on brand profiles on Twitter. The author characterizes consumer messages containing positive evaluation and complaints posted on company profiles....
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This book presents a discussion of the properties of customer encounters conducted on brand profiles on Twitter. The author characterizes consumer messages containing positive evaluation and complaints posted on company profiles.
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| Produktnavn | Customer Encounters on Twitter – A Study of Positive Evaluation and Complaint Management on English Corporate Profiles |
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