
Good Services Av Louise Downe
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystify......
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<p>Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but ''Good Services'' is the first book that describes what a ¿good¿ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ¿good¿ and ¿bad¿ service and describing the common elements within all services that mean they either work for users or don¿t.<br><br>A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.</p>
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Spesifikasjon
Spesifikasjoner
| Språk | Engelsk |
| Sjanger | Businesslitteratur, Økonomi og jus |
| Format | Paperback |
Generelt
| Sett | Nei |
| Typ | Papirbøker |
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