Quality by Design

The new edition of the bestsellingtexton quality improvement inhealth care, providingpowerful theoretical frameworks and principles, valuable tools and techniques, and aprovenaction-learning program Clinical microsystemssuch asnursing units andprimary care clinicsare the essential building blocks oflargerorganizationsand thewiderhealth care system.Developing reliable, efficient, and responsivefrontline unitsthatmeetthe individual needs of one patient, continually improvecare for the next patient, andcreatean exceptionalworking environment for all staff is criticalforachievingthe best patient outcomes.Quality By Design: A Clinical Microsystems Approachpresentsanevidence-based strategyforteaching the fundamentals of quality improvementacross all levels ofhealth careleadership. Written by a team of international experts inhealth care improvement, thisinnovativevolumeprovides research results on high-performing clinical microsystems, real-world case studies of individual clinical programs,effectivetools and techniques that can be adapted by diverse clinical practices and teams, and much more. The fully revised second editionfurtheradvances clinical microsystem theoryand practicebyproviding new material onleadership development, discussing thevital role of dataand information technologyinclinicalenvironments,andaddressing the organizational levels of macrosystems and mesosystemsin greater depth.Expanded coverage ofdesigning, implementing, and measuring improvement strategiesis complimented by additional illustrative case studies and value-based care models.Reflecting the research and applied training conducted at Dartmouth Medical School,the new edition ofQuality By Design: Provides acore curriculum that can build microsystems’ capabilitytoprovide excellent careandmake positivecontributionsto the larger organization Guides readers onactivelyengaginginterdisciplinary teamsinlearningand applyingimprovement scienceto develop high-performing clinicalmicrosystems Outlinesthe design and redesign of services and planning care to match patient needs with services offered Contains newstudent-friendlyfeaturessuch as learning objectives, case examples, activities, exercises,and additional discussion topics in each chapter IncludesPowerPoint slides,atest bank, and a sample syllabus for instructors Quality By Design: A Clinical Microsystems Approach, Second Editionis an indispensable resource for all leaders working in health care,and the ideal textbook for students in health care administration, nursing, and medicine.