Quality of Information and Communications Technology

This book constitutes the refereed proceedings of the 14th International Conference on the Quality of Information and Communications Technology, QUATIC 2021, held in Algarve, Portugal*, in September 2021. The 30 full papers and 9 short papers were carefully reviewed and selected from 98 submissions. The papers are organized in topical sections: ICT verification and validation; software evolution; process modeling, improvement and assessment; quality aspects in quantum computing; safety, security, and privacy; quality aspects in machine learning, AI and data analytics; evidence-based software quality engineering; quality in cyber-physical systems; software quality education and training. *The conference was held virtually due to the COVID-19 pandemic.