The Theory and Practice of Change Management

<p><b>With a clear organizing framework, based on a process model of change, and vast breadth of coverage, John Hayes’ best-selling textbook covers all stages of change management. </b><br><br>This 7th edition equips you with the practical tools, and knowledge of recent academic research and thinking, to manage change in all types of organizations. It embeds learning with a range of pedagogical tools, including experiential learning exercises, research reports, in-text examples and case studies from real-life organizational situations.<br><br>Taking a managerial approach, this textbook is suitable for undergraduate, postgraduate and MBA students studying change management as well as for practitioners.<br><br>New to this edition: <br>-<b>Chapter on trust</b> in change management exploring the importance of trust in the change process<br>-More on responding to big bang disruptions such as the <b>impact of Covid 19</b> on businesses <br>-New content on how cognitive style can affect sensitivity to emerging issues<br>-A <b>new change management tool,</b> the Cognitive Style Index, for measuring cognitive style hosted on the companion website and discussed in the book<br>-Discussion of the <b>effects of working from home</b> and <b>hybrid working practices</b>, and the need for <b>modular and systemic diagnosis</b><br>-More <b>tables </b>and <b>many new case studies</b><br><br>The companion website provides a range of resources to support teaching and learning, including narrated audio-visual tutorials, a testbank, interactive quizzes, detailed case study briefings and bonus cases, and interactive change management tools.</p>