Managing Public Services - Implementing Changes Av Tony L. (Soas London University Uk) Doherty, Terry (University Of Central Lancashire Uk) Horne, Sim

Managing Public Services - Implementing Changes Av Tony L. (Soas London University Uk) Doherty, Terry (University Of Central Lancashire Uk) Horne, Sim

The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes ¿ A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is own......
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<P>The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. <I>Managing Public Services, Implementing Changes ¿ A Thoughtful Approach 2e</I>, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ¿why¿ as well as ¿how¿.</P><P>The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features includin case studies and illustrative vignettes from public service managers working in Europe, Asia,
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The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’.The second edition has beenfully updatedto address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features includin case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change.This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

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Oppdag Managing Public Services - Implementing Changes

Er du en fantastisk leder eller student med interesse for offentlig tjenesteforvaltning? Da er Managing Public Services - Implementing Changes Av Tony L. Doherty, Terry Horne boka for deg! Dette verket gir deg en klar forståelse av hva det vil si å lede i en tjenesteorganisasjon, en setting som skiller seg fra tradisjonell vareproduksjon.

Hva kan du forvente?

  • Klar og engasjerende metode: Lær om hvordan du kan implementere endringer effektivt i offentlige tjenester.
  • Oppdatert innhold: Den andre utgaven har ny informasjon om viktige temaer som risikohåndtering, innovasjon, og Lean Management.
  • Praktiske verktøy: Med omfattende casestudier og øvelser får du muligheten til å anvende din kunnskap i reelle situasjoner.

Endringer i publikums tjenester

Managing Public Services - Implementing Changes handler ikke bare om hva du skal gjøre; den utforsker også “hvorfor” endring er nødvendig. Fra å håndtere kutt til å skape sosial kapital, gir denne boka deg dybdeinnsikt i hvordan du kan drive en sosial virksomhet framsynt.

Støttende læringsopplevelse

Enten du er på bachelor- eller masternivå, er denne teksten utviklet for å støtte din læring og hjelpe deg med å utvikle overførbare ferdigheter. Gjennom aktiviteter og refleksjonsoppgaver vil du kunne analysere og tilpasse det du lærer, uansett omstendigheter.

Hvorfor bør du velge denne boka?

Fordi Managing Public Services - Implementing Changes gir en grundig tilnærming til ledelse i offentlig sektor, presentert på en lettfattelig og praktisk måte. Den bistår deg med å forstå de nyeste trendene og utfordringene som ledere møtes med i dagens samfunn.

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ProduktnavnManaging Public Services Implementing Changes A thoughtful approach to the practice of management
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