Produktinformasjon
<p>What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. <i>Experience</i> has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to <i>you</i>. </p><p>In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for com
Pris og prishistorikk
Akkurat nå er 244.13,- den billigste prisen
for People Love You av Jeb Blount blant
2 butikker hos Prisradar.
Sjekk også vår topp 5-rangering av beste økonomi og ledelse
for å være
sikker på at du gjør det beste kjøpet.