Six Sigma and Beyond

Focusing on the problem solving methodology fundamental to any Six Sigma or quality initiative, this volume gives a detailed rationale and theoretical explanation of the process. The text focuses on problem solving from a quality perspective and addresses key concepts in the problem-solving cycle and the process improvement cycle. The author introduces the Global Problem Solving process developed successfully in the automotive industry. He covers the concepts and approaches of problem solving unique to Six Sigma and includes a section on the basic math involved in problem solving environments. The author''s approach is to introduce the mathematical concept, give an example, and then proceed with several exercises.