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<b>Make every communication count¿with a simple, four-step speaking model</b><p>Whether it''s among colleagues at lunch or an audience of a thousand, a leader''s role is to move and inspire others. It''s not only the big occasions that test a leader''s mettle, but the little ones as well¿in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world''s leading communications coaches, <i>Speaking as a Leader</i> shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader.</p><p>In this eye-opening guide, aspiring (and established) leaders can enhance their reputations and influence by following a few simple steps. <i>Speaking as a Leader</i>:</p><ul><li>Shows how to structure your thoughts and message in any situation using a four-step model</li><li>Offers tips on listening effectively, in three dimensions</li><l
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