The Insider's Guide to Culture Change

<p><strong>Culture transformation expert Siobhan McHale defines culture simply: “It’s how things work around here.” The secret to the success or failure of any business boils down to its culture.</strong></p><p>From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In <em>The Insider’s Guide to Culture Change</em>, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change.</p><p>Many leaders and managers struggle to get a handle on exactly what culture is and how pervasive its impact is throughout an organization. Some try to change the culture by publishing a statement of core values but soon find that no meaningful change happens.</p><p>Others try to unify the culture around a set of shared goals that satisfy shareholders but find their efforts backfire as stressed empl